WooCommerce Salesforce integration that keeps your store and your CRM in sync.
BConverse connects WooCommerce to Salesforce so orders, customers and products flow between your store and your CRM without re-keying. We design the field mapping, build and test the integration, and support it after launch, with 16+ years of e-commerce experience behind it.
Your store and your CRM should tell the same story.
Most WooCommerce and Salesforce setups we see are connected on paper and disconnected in practice.
Orders that never reach Salesforce
Sales and support work from an incomplete picture because orders, refunds or new customers only sometimes arrive in the CRM.
Duplicate and mismatched records
The same customer shows up as three contacts, or a guest checkout never matches an existing account, so reporting cannot be trusted.
A connector nobody owns
A plugin was installed years ago, it quietly stopped syncing, and no one knows where to look or who to call.
WooCommerce to Salesforce, designed around how you sell.
We pick the right approach for your volume and your data, then build it so it is observable and maintainable.
Field Mapping & Data Model
We map WooCommerce customers, orders and products to the right Salesforce objects (Leads, Contacts, Accounts, Opportunities or custom objects) before anything is built.
Order & Customer Sync
New orders, customer details and status changes flow into Salesforce automatically, with clear rules for guest checkouts, repeat buyers and refunds.
Product & Inventory Data
Keep product and pricing data aligned between your store and Salesforce or your back-office systems wherever your business needs it.
Custom Middleware & API Work
When an off-the-shelf connector falls short, we build on the WooCommerce REST API and webhooks and the Salesforce API, with queueing and retries.
Error Handling & Monitoring
Failed syncs are logged and surfaced instead of silently dropped, so you find out about a problem before your customers do.
Take-Over & Repair
Already have an integration that is flaky or abandoned? We audit it, fix or replace it, and document how it works.
Connector, middleware or custom build?
There are three common ways to connect WooCommerce and Salesforce: an off-the-shelf connector plugin, an integration platform that sits in the middle, or a custom integration built on the two APIs. Each is right for some businesses and wrong for others.
We recommend the simplest option that will actually hold up for your order volume, data rules and budget, and we will tell you if a plugin is enough.
From audit to a sync you can trust.
Audit
We review your store, your Salesforce setup and any existing connector, and list where data is being lost, duplicated or delayed.
Map
We agree on which data moves, in which direction, and which Salesforce objects and fields receive it, before any code is written.
Build & Test
We build the integration and test it against real orders, edge cases and failures before it touches your live data.
Support
Monitoring, fixes and changes under a monthly retainer, with one point of contact who already knows how it works.
An integration we have built and run.
ResponseNow
A WooCommerce store integrated with Salesforce.
WooCommerce Salesforce integration: common questions.
Can WooCommerce integrate with Salesforce?
Yes. WooCommerce data can be synced to Salesforce through a connector plugin, an integration platform, or a custom integration built on the WooCommerce REST API and webhooks and the Salesforce API. The right choice depends on your order volume and data rules.
What data can sync between WooCommerce and Salesforce?
Typically customers, orders, order status changes and refunds, and sometimes products and inventory. We agree on the exact fields and the direction of the sync during the mapping step.
Is the sync one-way or two-way?
Either. Many stores only need orders and customers to flow into Salesforce, while others need updates to flow back. We design it around what your team actually does with the data.
Can you fix an integration another developer built?
Yes. We start with an audit to see where data is being lost or duplicated, then repair or replace the integration and document the result.
Do you also connect Shopify to a CRM?
Yes. We connect both Shopify and WooCommerce stores to CRMs, email platforms and supplier systems.
How is pricing handled?
Projects are scoped to your needs, and ongoing support is a monthly retainer. The free 30-minute audit gives you a clear picture and an honest estimate.
Tell us about your integration. Free 30-minute audit included.
We will review how your WooCommerce store and Salesforce connect today and come back with a clear picture of what is working, what is not, and what it would take to fix it.
Serving clients nationwide
No pitch. Just answers.
Stop re-keying orders into your CRM.
30-minute free audit. We look at your store, your Salesforce setup and the connection between them, and tell you exactly what needs fixing. No pitch. Just answers.