BConverse Consulting builds and manages certification platforms, membership systems, and digital infrastructure for associations and trade organizations — including AI-assisted member tools and bilingual delivery. Trusted by ORLA for over 8 years.
Most associations we talk to have strong membership value and excellent programs — and a digital platform that requires too much staff time to maintain.
Staff manually process applications, track completions, and issue certificates. Enrollment that should be automatic requires three people and a spreadsheet.
Your site was built for you to manage, not for members to use. Finding information is hard. Renewing membership is clunky. Taking a course or exam is a process no one enjoys.
Your LMS, your membership database, your payment processor, and your state licensing system all live in separate worlds. Every sync is manual. Every report is a project.
We build and manage the digital infrastructure that lets your team focus on serving members — not maintaining software.
LearnDash-based certification systems with randomized quiz delivery, automated completion tracking, and certificate generation. Built to handle thousands of learners without staff involvement.
AI chat assistants trained on your content — member handbooks, certification requirements, FAQs. Members get instant accurate answers. Staff stop answering the same questions.
WooCommerce to Salesforce, LMS to state licensing systems, membership database to email platform. Data moves automatically. Reports run themselves.
Full EN/ES platform delivery for associations serving Hispanic members. Courses, exams, certificates, and member communications — all in natural Mexican Spanish.
PCI compliance, ASV scan resolution, security hardening, and regular audits. We handle the technical compliance requirements so your leadership team does not have to.
Platform updates, member support escalations, content updates, and proactive monitoring — all on monthly retainer. One team. One point of contact. Eight-plus years with our longest association client.
ORLA is Oregon's largest hospitality trade association. BConverse has served as their primary digital partner since 2016 — building and maintaining their statewide food handler and alcohol server certification platforms at oregonfoodhandler.com and oregonalcoholserver.com.
These are not brochure sites. They are fully functional certification systems handling thousands of learners annually — online enrollment, randomized quiz delivery, automated completion reporting, state licensing integration, and WooCommerce-to-Salesforce data sync.
Every capability we built for ORLA is available to your organization — adapted to your membership structure, your certification requirements, your licensing integrations, and your member communication needs.
We do not sell templates. We learn your operation, build what fits, and stay on retainer to manage it. The same way we have done for ORLA since 2016.
John Hamilton, ORLA's COO, has been our primary contact for years. We are happy to provide a reference if you want to hear directly from a long-term client about what this relationship looks like in practice.
Whether you certify 500 members or 50,000 — the platform handles it without adding staff overhead.
Member chat trained on your handbooks, FAQs, and requirements. Accurate answers, instantly, without a staff call.
Your membership database, your payment system, your state licensing authority — connected and synced automatically.
Full EN/ES delivery for associations serving Hispanic members — courses, certificates, and communications.
We will review your current digital setup and come back with a clear picture of what is working, what is not, and what it would take to build what your members actually need.
30-minute free assessment. We review your current platform, your member workflow, and your integration gaps — and tell you exactly what it would take to fix it.